FAQs
Some info on booking and preparing for
a Snapscene session
FAQ - Booking your session . . .
You can call or text: 905-484-2290
-or-
You can email your inquiry to: info@snapscene.ca
I can often accommodate a session on the day following your inquiry. However, I recommend booking at least a week in advance to secure your preferred date and time.
I primarily service the Halton and Hamilton Regions. Expanded services are available. Click HERE to view a map of Snapscene’s service area.
I issue invoices that can be paid online via credit card or e-transfer.
If you change or cancel your booking within 48 of the session day, a fee of 50% of the total amount owing, from the services changed/cancelled, will be charged.
Sessions will move forward as planned, unless a weather advisory is issued by Environment Canada. In the case of an advisory, your session can be rescheduled without any additional fees.
FAQ - About your photo/video session . . .
The average family home takes about an hour for photos and an additional hour for video. Luxury homes often require a dedicated day for production.
No on needs to be present during the session. As long as you and the home owner are comfortable with me accessing the property alone.
Photos – 24 hour turnaround (often delivered late evening on the session day).
Video – 72 hour turnaround (often delivered late evening on the day following the session).
l try and capture at least two photos of each major room in the property. One photo is captured for smaller rooms and utility spaces.
Videos are usually 1-2 minutes in length, with more prestigious homes offering a 2-3 minute feature.
Every photo delivered is colour corrected and optimized for web and print.
Every video delivered is edited to premium music, colour graded, and stabilized for a cinematic experience.
FAQ - Preparing for a session . . .
I will not stage, but I will walk through the home to adjust each space for photos/video.
Please have the home be tidy, clean, and ready for the session, before I arrive.
There’s quite a bit to do! Have a look at the preparation check list, below.
Check List - Preparing for your photo/video session . . .
Selling your home is about showing the spaces it has, not the things you own!
- Less is more. Declutter and tidy as much as possible.
- Show your floor. Remove all unnecessary mats and throw rugs.
- Create workspace. Clear counters/table tops and group decor to show more space.
- Create sight lines. Reserve tall/big decor for walls and corners.
- Create flow. Remove or shift furniture so that walkways are obvious.
- To add . . . move furniture as far away from doorways and corridors as possible.
- Get rid of cable nests. Organize and hide power and audio/video cables.
- To add . . . don’t let power cables hang across walls to reach an outlet.
- Create awesome light. Replace all burnt out light bulbs.
- To add . . . ensure multi-bulb lighting fixtures use the same bulb throughout.
- To add more . . . ensure grouped lighting all use the same bulbs (ie. bedside lamps, pot lights).
- Remove toiletries and soap/shampoo bottles from bathrooms.
- Clear the fridge surface of all magnets and clutter.
- Get the home professionally cleaned.
